SQM’s Journey Towards Operational Excellence: A Strategic Analysis
In 2013, SQM, based in Santiago, Chile, became the first mining company to adapt the principles of lean management to the complexities of extracting minerals in some of the world’s most challenging locations. Three years into the company’s transformation, McKinsey spoke with three senior SQM executives about the organization’s progress—especially the lasting benefits from changing the way people lead.
Key Insights from SQM Executives
Continuous Improvement and Cultural Transformation
Integration of Technology and Data
Sustainability Challenges and Initiatives
Flexibility and Adaptability in Operations
Employee Development and Leadership Evolution
Challenges and Future Outlook
FAQ
Q: How has SQM’s approach to training and capability building evolved over time?
A: SQM’s training programs have evolved to address the increasing complexity of its operations and the rising quality standards required by customers.
Q: What are some of the main challenges SQM faces in terms of sustainability?
A: SQM faces challenges in meeting customer demands for environmentally friendly products, especially in the electric-vehicle industry.
